Handling of Personal Information
1. What is Personal Information?
Personal information refers to information that can identify a patient, such as name, address, telephone number, email address, date of birth, gender, place of employment, and family composition, provided by the patient.
2. Regarding the Acquisition of Personal Information
Our hospital website may acquire personal information from patients to the extent necessary to provide various services to patients appropriately. When acquiring such information, we will clearly state the purpose of use in advance and use it appropriately and fairly.
(Please note that if patients do not provide personal information, we may not be able to provide certain products and services appropriately.)
3. Regarding the Purpose of Use of Personal Information
Our hospital website will use personal information provided by patients for the following purposes. We will not use such information beyond the scope of the following purposes.
• To respond to patient inquiries
• To send materials about various services and other services that patients have inquired about
• To appropriately provide various services and other services that patients have requested
• To provide patients with useful information about the various services and other services offered by our hospital and our affiliated group clinics (if a patient does not wish to receive such information, we will cease providing such information upon their request).
• For other purposes when it becomes necessary to contact a patient for any reason.
〈About joint use among our hospital and affiliated group clinics〉
Our hospital and our affiliated group clinics may jointly use personal information provided by patients to provide better services to patients.
In addition, we may provide patients with information about various services and other services offered by our hospital and our affiliated group clinics via email or direct mail. However, if a patient does not wish to receive such information, we will cease providing such information upon their request.
4. Provision and Disclosure of Personal Information
Our hospital will not provide or disclose personal information provided by patients to third parties except in the following cases.
• With the patient's consent
• When disclosure is deemed necessary due to legal requirements, etc.
• When disclosure is deemed necessary to protect human life, body, or property.
In addition, our hospital may statistically process personal information provided by patients and provide or disclose it as "statistical information." However, this information does not include any information that could identify individual patients.
<Regarding Provision and Disclosure to Contractors>
Our hospital may outsource the handling of personal information to third parties. When providing or disclosing patient personal information to contractors to the extent necessary, we will take appropriate measures, such as contractually mandating thorough personal information management, prohibiting re-provision, and preventing information leaks.
5. Regarding Patient Requests for Disclosure, Correction, or Deletion of Personal Information
When a patient requests disclosure, correction, or deletion of personal information, our hospital will respond promptly within reasonable limits after confirming that the requester is the patient or their representative, in accordance with our established procedures.
6. Regarding Personal Information Security Management Measures
Our hospital website appropriately and strictly manages personal information provided by patients and implements necessary and sufficient security management measures to prevent unauthorized access to personal information and its loss, destruction, alteration, or leakage.
1) Regarding the Use of Cookies
Some pages on our hospital website use a technology called cookies to reduce the burden on patients and make it more convenient for them.
Cookies are small text files stored on a patient's computer when they visit a website. This allows the patient's computer to be recognized the next time the patient visits the website, improving convenience. Cookies do not retain any personally identifiable information.
Most computer browsers are configured to accept cookies, but you can also configure your browser to reject cookies. However, please note that as a result, some website functions may not function properly.
2) Regarding Links to Other Sites
Our hospital website contains links to websites operated by other clinics in order to provide patients with useful information and services. Please note that we cannot be held responsible for any personal information stored on linked websites.
3) Storage Location of Personal Information
Our website uses Wix, and personal information may be stored in data centers outside of Japan. For details, please refer to Wix's privacy policy: https://ja.wix.com/about/privacy
7. Revisions to Personal Information Handling Policy
To further protect our patients' personal information, we will review and revise our personal information handling practices as appropriate. Revisions to our personal information handling policy will be posted on our website as they become available.
8. Contact Information Regarding Personal Information
If you have any comments or questions regarding the handling of personal information, please contact us at the address below.
I LOVE BABY, General Incorporated Association
Address: Tensho Office Akasaka ANNEX 204-A, 2-21-4 Akasaka, Minato-ku Tokyo 107-0052
Phone: 070-4122-6486